Technology plays a key role in your businesses operations. Servers, desktop computers, laptops, tablets, smart phones, network appliances, etc… are all vital tools in your operation and essential to your businesses success. For that reason, keeping these systems operational and optimized is crucial.
While many businesses have in-house IT departments, it’s often found that the dedicated IT specialist time is best used on strategic business technology projects and less on the day to day support issues. Smaller businesses find that having an IT department is unnecessary or too costly. For either situation there is one common solution: utilizing a trusted Managed Services Provider (MSP).
Outsourcing the day to day technology support needs is a simple and cost-effective way to overcome the daily IT support challenges that can drain time and money from your business. Operating in a proactive prevention and response mode, MSP’s pinpoint potential issues before they become a problem. This eliminates costly downtime and maintains your overall systems health. MSPs provide reliable, predictable and budget friendly technology support services to your organization, while allowing you or your IT staff to focus on the projects and goals that drive your business.
Enformix provides these services for hundreds of customer’s every day.
Examples of our Managed Services Offerings:
Managed services for desktops:
Antivirus deployment, management and alerting. Patch management for operating system updates and security patches. Asset tracking and inventory services. Web content filtering. Remote IT agents for rapid response resolution by allowing our service desk to securely connect to end users computers and assist them. All sessions are secure and logged in an audit trail.
Cloud backup services, protecting customer data from loss and theft with automated backups. E-mail security services for filtering spam, phishing and viruses. E-mail encryption services protecting sensitive information. E-mail Archiving Services, providing simple and secure cloud-based e-mail archiving.
Managed Services for Servers:
Rapid response proactive monitoring and alerting for on premise or cloud hosted server systems. Patch management. MS SQL server and Exchange Server monitoring and management services. Backup and restore services for server systems, OS or file level recovery.
Managed Services for Networks:
Maintenance, monitoring and rapid response of VPN, WAN devices and connectivity, switching fabric, wireless access devices and polices. Audit and remediate network and security vulnerabilities.
Mobile Device Management:
Provide mobile device management, asset tracking, security policies and location analytics on business issued mobile devices including iOS and Android.
Our suite of products are leading the way for managed services solutions and recently won the CRN tech innovators award of 2015. If you are considering managed services for your organization, contact Enformix for a no-charge no-hassle assessment of your technology needs.